Company Summary

At Blue Ridge Behavioral Healthcare, Hope is Spoken Here. Our mission is to provide quality, community-based services that prevent and address mental health disorders, developmental disabilities, and substance use disorders.

We put people first-ensuring every individual is treated with dignity and respect while providing flexible, affordable, and timely services.

Join us in making a meaningful difference in the lives of those we serve as an Access Specialist. The schedule for this is position is Monday - Friday 8:30am-5:00pm.

Position Summary/Responsibilities

The Access Specialist provides excellent customer service as the first line of communication between BRBH clients and agency service providers. They also screen and register new clients, update existing client demographics by collecting required client personal and financial information, facilitate client flow from front door to service provision, generate insurance reporting and verify client eligibility, and collect and post client fees.

Hiring Range:

The anticipated base salary for this position is $35,817.30 to $38,914.90. Actual compensation offered within this range will be determined based on the candidate's experience, education, qualifications (knowledge, skills, and abilities), geographic location, complexity of role, and other relevant business considerations. We kindly ask that candidates do not discuss compensation until after an offer of employment is extended.

Requirements

• Education: High School Diploma or GED required. Associates degree in business-related coursework preferred.
• Experience: One (1) year experience working with diverse client population including individuals diagnosed with developmental disabilities, serious mental illness, and/or substance abuse programs preferred.
• Background Check: Fingerprints, State and FBI criminal record reports, drug test, and central registry report will be required upon selection.

Special Work Conditions

While performing the duties of this job, the employee will often sit, stand, walk, bend, stoop, and reach above their head. Use of hands for placing and pulling objects. The employee may lift and or carries up to 10 pounds and pushes or pulls up to 10 pounds. Specific vision abilities required by this job include close vision (computer). Specific hearing required by this job includes normal tones. These functions may be performed with or without reasonable accommodations.

Why work at BRBH?

• Team atmosphere: Our small team works hard to change lives.
• Work/Life Balance: We have a great Paid Time Off policy - 21 days annually, which starts accruing on your first day, plus 10 paid holidays.
• We offer great benefits, including VRS (Virginia Retirement System)! Click here for more information: https://www.brbh.org/careers/
• Stable Employer: BRBH provides multiple programs and services throughout the Roanoke Valley with over 350 employees working to provide quality care to our clients. We are proud to have served our community for over 50 years. BRBH maintains a drug-free workplace and is an equal opportunity employer. This position is located in Roanoke, VA.

EOE Statement

Blue Ridge Behavioral Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation general identify or expression, or any other characteristic protected by federal, state, or local laws.

Categories: Human Services/ Social Work/ Sociology/ Psychology/ Non-Profit/ Healthcare/ Social Services/ Counseling/ MSW/ BSW