This position is for internal candidates only.

Our Outpatient Counseling team is looking for administrative support to help adults with substance use disorders and mental illness begin receiving services. Come join a strong team!

Pay Range: $16.16-$24.24/hour

This position is Full Time. The schedule is 8:00-4:30; Monday - Friday (with half hour lunch). This position offers opportunities for days working via telehealth from home.

What we are looking for: The ideal candidate will have strong customer service skills and will enjoy assisting individuals who have mental health and substance use disorders. The successful candidate will be proficient in Microsoft Office/Excel, honor client rights, and be able to project a positive/professional image under pressure.

The Referral Specialist is the main contact for clients who are referred for services for outpatient counseling. They perform a variety of administrative support duties to assure the smooth entry into clinical services. Duties include:

• Processes program referrals for Outpatient Counseling Services
• Help clients problem solve barriers that arise when accessing services
• Oversees several client rosters, follows up with clients and referral sources regarding missed appointments, completes discharge paperwork as needed
• Complete monthly reports for referral sources
• Tracking of data to help ensure compliance with Medicaid regulations
• Other administrative support duties as needed to support program

Minimum Requirements:

• Education: Associates degree or equivalent work experience
• Experience: Minimum of one (1) year of experience working in a business environment. Preferred experience interacting with a diverse population, including individuals with mental illness or substance use disorders.
• Background: Candidates who are offered a position are required to undergo a background check and drug screen.

Why work at BRBH?

• Working with clients: This role supports agency staff and clients, which is critical for the work that we do. In serving our clients, each day BRBH makes a difference in our community.
• Great co-workers: Our staff work hard and support each other in a team atmosphere.
• Day schedule: Our programs are open Monday - Friday, day shift.
• Work/Life Balance: we have a great Paid Time Off policy - 21 days annually, which starts accruing on your first day, plus 10 paid holidays. 
• We offer great benefits, including VRS (Virginia Retirement System)! Click here for more information: http://www.brbh.org/benefits/
• Want to know more? Check out our Employment page on Glassdoor to see employee reviews and more information about BRBH:http://www.glassdoor.com/Overview/Working-at-Blue-Ridge-Behavioral-Healthcare-EI_IE464369.11,43.htm

Blue Ridge Behavioral Healthcare (BRBH) is one of forty Community Services Boards established under the Code of Virginia to provide comprehensive services for individuals who have mental health disorders, developmental disability, or substance use disorders. BRBH provides multiple programs and services throughout the Roanoke Valley with over 400 employees working to provide quality care to our clients. We are proud to have served our community for over 50 years. BRBH maintains a drug-free workplace and is an equal opportunity employer. This position is located in Roanoke, VA.