(Internal Only) Client Services Specialist - Access to Care

This position is for internal BRBH employees only.

Do you thrive on keeping things organized and supporting a team that makes a real difference in the community?

Blue Ridge Behavioral Healthcare is seeking a reliable Client Services Specialist - Access to Care to support the smooth operation of the Rita J. Gliniecki Recovery Center. This role provides clerical and administrative support to staff, assists clients and visitors, and maintains accurate records and documentation.

Key Responsibilities:

  • Answer and direct calls; greet clients and visitors.
  • Monitor faxes, order office supplies, and maintain petty cash.
  • Assist with data entry, insurance verification, and EHR documentation.
  • Copy and assemble client materials and program handouts.
  • Sort and distribute mail; complete special projects as assigned.
  • Occasional travel to other agency sites as needed.

The schedule for this position is daytime hours Monday-Friday.

Qualifications:

  • Education: High School Diploma or GED required.
  • Experience: One (1) year of previous clerical or administrative assistant experience preferred. Experience working with diverse client populations, including individuals diagnosed with developmental disabilities, serious mental illness, and/or substance use disorders preferred.
  • Licensure/Certifications:
  • Background Check: Candidates who are offered a position are required to undergo a background check and drug screen.
  • Safe driving record: This position requires transporting clients or driving agency vehicles. Candidates must have a good driving record, which is defined as no more than two moving violations in the last three years and no criminal moving violations in the last five years.

Why work at BRBH?

  • Team atmosphere: Our small team works hard to change lives.
  • Work/Life Balance: We have a great Paid Time Off policy - 21 days annually, which starts accruing on your first day, plus 10 paid holidays.
  • We offer great benefits, including VRS (Virginia Retirement System)! Click here for more information: http://www.brbh.org/employee-benefits/
  • Want to know more? Check out our page on Glassdoor to see employee reviews and more information about BRBH: http://www.glassdoor.com/Overview/Working-at-Blue-Ridge-Behavioral-Healthcare-EI_IE464369.11,43.htm
  • Stable Employer: Blue Ridge Behavioral Healthcare (BRBH) is one of forty Community Services Boards established under the Code of Virginia to provide comprehensive services for individuals who have mental health disorders, developmental disability, or substance use disorders. BRBH provides multiple programs and services throughout the Roanoke Valley with over 350 employees working to provide quality care to our clients. We are proud to have served our community for over 50 years. BRBH maintains a drug-free workplace and is an equal opportunity employer. This position is located in Roanoke, VA.

Categories: Human Services/ Social Work/ Sociology/ Psychology/ Non-Profit/ Healthcare/ Social Services/ Counseling/ MSW/ BSW